Free Mar-2024 UPDATED ServiceNow CIS-SPM Exam Questions & Answer
Latest Success Metrics For Actual CIS-SPM Exam Realistic Dumps
NEW QUESTION # 16
When can a user choose from multiple rate types for their work, while logging a time card?
- A. Only if the capability is enabled in the Time Sheet Policies
- B. Only if the capability is enabled in the Project Preferences
- C. Only one (1) rate type can apply
- D. Only if this capability is enabled in the Project Record
Answer: A
Explanation:
Explanation
According to the Using rate types and labor rate cards document, a user can choose from multiple rate types for their work, while logging a time card, only if the capability is enabled in the Time Sheet Policies. This capability allows users to select different rate types for different tasks, such as standard, overtime, or travel.
The other options are not correct, as they are not the places where the capability can be enabled. The Project Record is used to create and update project details, such as name, description, and state. The Project Preferences are used to set the default values for project fields, such as number, type, and priority. The option C is not correct, as more than one rate type can apply if the capability is enabled.
NEW QUESTION # 17
The RIDAC workflow can be modified by using which recommended feature?
- A. Workflow Editor
- B. Flow Designer
- C. Project Form
- D. Service Catalog
Answer: A
Explanation:
Explanation
According to the RIDAC (Risk, Issue, Decision, Action, and Request Changes) record entries for a project document, the RIDAC workflow can be modified by using the Workflow Editor, which is a graphical tool that allows you to create and edit workflows. The other options are not correct, as they are not recommended features for modifying the RIDAC workflow. The Project Form is used to create and update project records. The Flow Designer is used to automate processes without coding. The Service Catalog is used to order items and services.
NEW QUESTION # 18
Depending on the execution type selected for a particular project, one of these dashboards will also be available:
- A. Project Summary - Waterfall Dashboard
- B. PMO Dashboard
- C. User Manager Dashboard
- D. Timecard Dashboard
Answer: A
Explanation:
Explanation
According to the Project Summary - Waterfall Dashboard document, depending on the execution type selected for a particular project, the Project Summary - Waterfall Dashboard will also be available. This dashboard provides a comprehensive view of the project status, progress, and performance using various widgets. The other options are not correct, as they are not dashboards that are dependent on the execution type of the project. The Timecard Dashboard is a dashboard that displays the time worked by users on various tasks. The User Manager Dashboard is a dashboard that displays the user management activities and statistics. The PMO Dashboard is a dashboard that displays the portfolio and project performance and health.
NEW QUESTION # 19
What minimum role is required to assign a time sheet policy to a user?
- A. timecard_admin.
- B. ppm_admin.
- C. It is not possible to assign a time sheet policy to a user.
- D. it_project_manager.
Answer: A
Explanation:
Explanation
According to the web search results1, the timecard_admin role is the minimum role that is required to assign a time sheet policy to a user. A time sheet policy is a rule that controls the creation and operation of time sheets for resources who log time against work items. The timecard_admin role can create and modify time sheet policies, time sheet groups, and time sheet periods, as well as approve time sheets or submit time cards on behalf of team members. The other options are incorrect because:
A: ppm_admin: The ppm_admin role is a higher-level role that can access all Project and Portfolio Management modules and features, but it is not the minimum role required for assigning a time sheet policy to a user2.
C: it_project_manager: The it_project_manager role can create and manage projects, but not assign time sheet policies to users3.
D: It is not possible to assign a time sheet policy to a user: This is false, as it is possible to assign a time sheet policy to a user by using the Time Sheet Policy field on the User form4.
1: 3 2:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/conc
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/time-card-management/ref
NEW QUESTION # 20
When copying a source project to a target project, what fields are copied by default?
Choose 3 answers
- A. Duration fields.
- B. Planned dates.
- C. Short description.
- D. State
- E. Number.
Answer: A,B,C
NEW QUESTION # 21
If a sub-project and parent project have different project currencies, this property should be set to true for cost roll-ups.
- A. com.snc.project.copy.additional_attributes
- B. com.snc.project.calculate_roi
- C. com.snc.project.multicurrency.rollup_if_different
- D. com.snc.project.rollup_project_start_date
Answer: C
NEW QUESTION # 22
Which role can configure the parameters of the demand workbench that is provided with the base system?
- A. business_stakeholder.
- B. All roles.
- C. it_pps_admin.
- D. it_project_manager.
Answer: C
Explanation:
Explanation
According to the Demand Workbench document, the role that can configure the parameters of the demand workbench that is provided with the base system is it_pps_admin. This role grants access to the Project Portfolio Suite application and allows the user to configure the demand workbench settings, such as the axes, the quadrants, the bubble size, and the color. The other options are not correct, as they are not roles that can configure the parameters of the demand workbench. The all roles option is too broad and does not specify a particular role. The business_stakeholder role grants access to the Business Stakeholder Portal and allows the user to view and submit demands. The it_project_manager role grants access to the Project Portfolio Management application and allows the user to create and update projects.
NEW QUESTION # 23
Which demand category would a demand manager select, if they need to create an enhancement?
- A. Defect
- B. Operational
- C. Change
- D. Strategic
Answer: B
NEW QUESTION # 24
Where is planned cost calculated from when requesting resources from a group and when resource role is specified?
- A. The hourly rate of the specified role.
- B. The task rate cards.
- C. The distribution costs
- D. The CI rate cards.
Answer: A
Explanation:
Explanation
According to the ServiceNow documentation1, when requesting resources from a group and when resource role is specified, the planned cost is calculated from the hourly rate of the specified role. The system uses the rate card associated with the resource plan to determine the hourly rate for each role. The other options are incorrect because:
A: The distribution costs: The distribution costs are the costs that are distributed across the project tasks based on the resource plan allocation2.
B: The task rate cards: The task rate cards are the rate cards that are applied to the project tasks, not the resource plan3.
D: The CI rate cards: The CI rate cards are the rate cards that are applied to the configuration items, not the resource plan4.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/con
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/con
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/con
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/con
NEW QUESTION # 25
Users with what role can be considered for resource planning?
- A. it_pps_user.
- B. pps_resource.
- C. it_user.
- D. it_project_user.
Answer: B
Explanation:
Explanation
According to the ServiceNow Resource Management document, users with the pps_resource role can be considered for resource planning, as this role grants access to the Resource Management application and allows the users to view and update their resource allocations. The other options are not correct, as they are not roles that are related to resource planning. The it_project_user role grants access to the Project Portfolio Management application and allows the users to create and update projects. The it_user role grants access to the IT Service Management application and allows the users to manage incidents, problems, and changes. The it_pps_user role grants access to the Project Portfolio Suite application and allows the users to manage portfolios, programs, and projects.
NEW QUESTION # 26
What does the project status report allow project managers to do?
Choose 2 answers
- A. Show historical trend of project KPI's
- B. Print as a PDF attachment
- C. View the project Gantt chart
- D. View the WBS
Answer: A,B
Explanation:
Explanation
The project status report allows project managers to do the following:
Show historical trend of project KPI's: The project status report displays the key performance indicators (KPIs) of the project, such as schedule variance, cost variance, and earned value. It also shows the historical trend of these KPIs over time, which helps project managers monitor the progress and performance of the project. You can find more information about the project status report KPIs in the Product Documentation for ServiceNow.
Print as a PDF attachment: The project status report can be printed as a PDF attachment and sent to the stakeholders or sponsors of the project. This helps project managers communicate the status and health of the project in a clear and concise format. You can find more information about the project status report PDF attachment in the Product Documentation for ServiceNow.
NEW QUESTION # 27
A checklist item record provides a name and what other element?
- A. Status field.
- B. Complete field.
- C. Short description field.
- D. Percent complete field.
Answer: B
Explanation:
Explanation
A checklist item record provides a name and a complete field. The name field is the label of the checklist item, and the complete field is a checkbox that indicates whether the checklist item is done or not. You can find more information about checklist items in the Product Documentation for ServiceNow.
NEW QUESTION # 28
The Project management application supports two types of external dependencies. What are they?
Choose 2 answers
- A. Task Dependency.
- B. Change Dependency.
- C. Milestone Dependency.
- D. Soft Dependency.
- E. Hard Dependency.
Answer: D,E
Explanation:
Explanation
The Project Management application supports two types of external dependencies: hard dependency and soft dependency. A hard dependency is a dependency that must be met before a task can start or finish. A soft dependency is a dependency that is preferred but not mandatory for a task to start or finish. You can find more information about these dependency types in the Product Documentation for ServiceNow.
NEW QUESTION # 29
What information are users required to enter on a cost plan for a demand?
- A. Functional currency
- B. Discount Rate %
- C. Total planned cost
- D. Cost type
Answer: D
Explanation:
Explanation
According to the Cost plan breakdown document, users are required to enter the cost type for each cost plan line item. Cost type is a mandatory field that specifies the type of cost, such as labor, software, hardware, etc.
The other options are not required fields for a cost plan for a demand. Discount Rate % is an optional field that applies a discount rate to the cost plan. Total planned cost is a read-only field that displays the sum of the planned cost for all the cost plan breakdowns. Functional currency is a system property that defines the currency used for cost management.
NEW QUESTION # 30
If an it_project_manager does not want to equally distribute hours across the resource plan time frame, what allocation spread should be used?
- A. Even.
- B. Back Load.
- C. Any.
- D. Front Load.
Answer: C
Explanation:
Explanation
If an it_project_manager does not want to equally distribute hours across the resource plan time frame, the allocation spread should be set to Any. This option allows the it_project_manager to manually enter the hours for each month or quarter in the resource plan. The other options (Even, Back Load, and Front Load) automatically distribute the hours evenly, from the end, or from the start of the time frame, respectively. You can find more information about the allocation spread in the Product Documentation for ServiceNow.
NEW QUESTION # 31
Is resource capacity derived from FTE or schedules?
- A. Only Schedules.
- B. Only FTE.
- C. Neither.
- D. Both.
Answer: A
Explanation:
Explanation
Resource capacity is the total number of hours that a resource or a group of resources is available for work in a given time period. According to the Product Documentation for ServiceNow, resource capacity is derived from the user or group schedule, which defines the working hours and days for each resource. The group capacity is rolled up from the schedules of all the members. Note: Capacity is not derived from FTE, but from schedules. Both FTE and schedules must be in synchronization with each other. FTE is a measure of how much work a resource can perform in a standard work week, and it is used to calculate the resource demand and allocation.
NEW QUESTION # 32
If a project manager is responsible for approving time sheets or submitting time cards on behalf of team members, they should be given what role?
- A. approval_admin.
- B. timecard_admin.
- C. form_admin.
- D. activity_admin.
Answer: B
Explanation:
Explanation
According to the ServiceNow documentation1, the timecard_admin role can approve time sheets or submit time cards on behalf of team members. This role also has the ability to create and modify time sheet policies, time sheet groups, and time sheet periods. The other options are incorrect because:
A: activity_admin: The activity_admin role can create and modify activities, activity sets, and activity plans2.
C: form_admin: The form_admin role can create and modify forms, form sections, and form layouts3.
D: approval_admin: The approval_admin role can create and modify approval rules, approval groups, and approval stages4.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/time-card-management/ref
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/form-administration/con
https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/approvals/concept/c_Ap
NEW QUESTION # 33
Use this table to configure the parameters displayed on a project card on the My Projects Space page of the Project Workspace.
- A. project_template_config
- B. pm_toplevel_project
- C. pm_project
- D. pm_home_page_config
Answer: D
Explanation:
Explanation
According to the ServiceNow documentation1, the pm_home_page_config table is used to configure the parameters displayed on a project card on the My Projects Space page of the Project Workspace. The other tables are used for different purposes:
pm_project: Stores information about projects2.
pm_toplevel_project: Stores information about top-level projects3.
project_template_config: Stores information about project templates.
NEW QUESTION # 34
How many WBS levels can be shown on the planning console?
- A. One.
- B. No Limit.
- C. Two.
- D. Three.
Answer: B
Explanation:
Explanation
According to the ServiceNow documentation1, the planning console can show as many WBS levels as desired, starting from the level 1 to the lowest system components. The WBS levels can be expanded or collapsed by clicking the plus or minus icons next to the task names. The planning console also allows users to create, edit, and delete tasks, as well as add dependencies, assign resources, and track progress.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/conc
NEW QUESTION # 35
Which artifacts can be linked to either a program, a portfolio, both, or neither?
Choose 2 answers
- A. Projects
- B. Demands
- C. Stories
- D. Operational plans
- E. Test cases
Answer: A,B
NEW QUESTION # 36
If a sub-project and parent project have different project currencies, this property should be set to true for cost roll-ups.
- A. com.snc.project.copy.additional_attributes
- B. com.snc.project.calculate_roi
- C. com.snc.project.multicurrency.rollup_if_different
- D. com.snc.project.rollup_project_start_date
Answer: C
Explanation:
Explanation
According to the ServiceNow documentation1, this property controls whether the cost roll-ups are performed when a sub-project and parent project have different project currencies. If this property is set to true, then the system converts the sub-project currency to the parent project currency using the exchange rate table and performs the cost roll-ups. If this property is set to false, then the system does not perform the cost roll-ups for sub-projects with different currencies.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
NEW QUESTION # 37
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Updated CIS-SPM Dumps Questions For ServiceNow Exam: https://actualanswers.testsdumps.com/CIS-SPM_real-exam-dumps.html
