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Microsoft MB5-858 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Operations and Support | - Support lifecycle and troubleshooting - System monitoring and maintenance |
| Implementation Planning and Strategy | - Project scope and objectives definition - Implementation methodology and lifecycle planning |
| Configuration and Customization | - Core application configuration - Custom development and extensions |
| Solution Architecture | - System architecture design considerations - Environment planning and sizing |
| Integration and Data Management | - System integration approaches - Data migration and data quality management |
| Security and Compliance | - Role-based security model - Compliance and governance considerations |
Microsoft Managing Microsoft Dynamics Implementations Sample Questions:
As part of the Scoping Assessment and Statement Of Work, you have identified the following:
-
The implementation is for a single location
-
The implementation requires two ISV solutions
-
Business requirements include customization of medium complexity.
You need to analyze the customer's current and future business strategies.
What should you do?
- A. Start with a Kick-Off meeting to align all team members, followed by analysis workshops in which you gather business requirements for the functional domains.
- B. Start with a Kick-Off meeting to align all team members, followed by Solution Overview trainings to create awareness and acceptance of the new solution among key users.
- C. Start by creating a Solution Design Document, and then setup the development and production environments.
- D. Start with gathering business requirements in workshops, followed by a presentation of the results in a Kick-Off meeting to align all team members with the scope results.
You are concerned that users might not be able to bridge the existing gap between business processes
and the business system that was identified.
Which actions should you take as a Project Manager to proactively manage this?
Choose the 2 that apply.
- A. Discuss the problem with the customer and advise them to select key users who understand the business processes and have enough technical competence to assist in bridging the gap.
- B. Advise the application consultant to identify this as an issue and update the issue list accordingly.
- C. Advise the application consultant to start making Change Requests for these potential issues, and ensure these Change Requests are discussed during the next Project Steering Committee.
- D. Advise the application consultant to identify this as a risk and to document it in the Project Risk Register.
You and your team successfully deployed a Microsoft Dynamics solution at the customer site. Both customer and consulting teams are pleased with the Go-live cutover. Post Go-live support is complete.
What are the next milestones you need to plan for? Choose the 3 that apply.
- A. Obtain complete system acceptance and formal project closure.
- B. Finalize production specification and formal project closure.
- C. Core team training complete and formal project closure.
- D. Transition of solution to support complete and formal project closure.
You are managing a complex, multisite project under a fixed price contract. Your customer wants to refine the project scope. You agree that the changes are appropriate, but believe that they constitute a major change that increases the project scope.
What should you do?
- A. Refuse the customer's request by queuing the request on a backlog with requirements to be executed in another project run.
- B. Document the estimated additional costs and working hours spent on the implementation of this change. Accept the change only after the customer's approval. Update the project's scope documentation and the project schedule with the new information.
- C. Document the estimated additional costs and working hours spent on the implementation of this change. Then, contact your sales representative and strategize on how to best reject the request,
considering the fixed price contract type. - D. Review the contract, the Project Charter, and the Statement Of Work for this project. Verify if scope changes are allowed and which process of scope changes needs to be followed. Then, execute this procedure.
You explain to your customer that you will use a formal project status report. How should you describe this document to your customer?
Choose the 2 that apply.
- A. The status report is a document prepared by the customer project manager on a weekly basis. It describes overall health status of the project, including decisions made and vacation schedules.
- B. The status report is a document that is first reviewed with the project team through an internal weekly team status meeting and then presented to the customer.
- C. The status report is a document that is first reviewed with the key user team through an internal weekly team status meeting and then presented to the consulting project manager.
- D. The status report is a document prepared by the consulting project manager on a weekly basis. It describes overall health status of the project, including decisions made and vacation schedules.
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