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HP Selling Imaging and Printing Fundamentals Sample Questions:

1. What is an effective way of choosing HP imaging and printing products for a customer?

A) Offer free training when selling HP imaging and printing devices.
B) Sell products that offer the most functionality to fit within the customer's budget.
C) Sell as many devices as possible to secure ongoing sales of supplies and maintenance items.
D) Match product features to the customer's needs to improve the way they work.

2. Which printer holds a "Guinness Book of World Records" certification as the fastest desktop color printer in the world?

A) Xerox Phaser 3635MFP/S
B) IBM 4230-4S3 Dot Matrix printer
C) HP OfficeJet Pro X551 color printer
D) HP Color LaserJet M4555 MFP

3. What are HP Managed Print Services?

A) An HP service for businesses who need supplies when they need them, regardless of time of day, weekends, or holidays
B) An HP program that provides genuine HP supplies, maintenance, and break-fix services, plus drives continual improvement for customers across the customer's needs for imaging and printing
C) An hp.com database full of answers to customer inquiries about anything from technical issues, to putting new life into printed documents and photographs
D) An HP software program that remotely manages what end users are printing

4. Which technology do HP OfficeJet Pro X printers and MFPs share with HP LaserJet and color LaserJet printers and MFPs?

A) HP LaserJet paper handling hardware
B) HP FutureSmart firmware
C) HP LaserJet electro photographic printing process
D) HP finishing accessories

5. Which feature of HP MFPs can help a business to reduce its impact on the environment?

A) HP EveryPage technology
B) Touch-to-print
C) Save to network folder
D) HP Image REt technology

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