What Are Exam Details?
The Cisco 350-801 exam has a duration of two hours during which the candidates will need to demonstrate that they have the necessary knowledge and skills to answer all questions correctly. The vendor doesn’t give details on the minimum passing score that the exam-takers should obtain or about the test structure. On the other hand, this is a clear sign that the exam is quite difficult and the candidates will need to be prepared to answer variously-formatted questions. When it comes to the prerequisites that the candidates need to follow for this exam, the vendor mentions that the candidates should know how to manage different terms related to computer networking. For example, they should have previously worked with WANs or LANs. Also, they should know how to manage digital interfaces at a basic level. Topics like Voice over IP or Public Switched Telephone Networks should be familiar for the candidates. Finally, the vendor requires the exam-takers to be aware of how to work with data networks or converged voice features in addition to deploying the Cisco Unified Communications Manager features.
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Certification Path for Implementing Cisco Collaboration Core Technologies (350-801 CLCOR)
This course will help you:
- Earn 64 credits toward recertification
- Implement Cisco Unified Communications Manager provisioning features
- Configure and troubleshoot collaboration endpoints
- Integrate and troubleshoot Cisco Unified Communications Manager with Lightweight Directory Access Protocol (LDAP) for user synchronization and user authentication
This exam is for:
- Students preparing to take the CCNP Collaboration certification
- Systems engineers
- Network engineers
- Network administrators
Domains Tested in 350-801 Exam
The candidates who want to pass the Cisco 350-801 exam from the first attempt should demonstrate that they possess the following skills:
- Troubleshooting and identifying the right collaboration tools for Codecs, Endpoints, and Protocols.
- Configuring the Cisco Unity Connection MWI and mailbox as well as describing the infrastructure’s protocols and deployment tools.
- Describing and implementing the right tools to manage Cisco Unified Communications Manager and preventing frauds on such infrastructure.
- Describing and showing the ability to work with the Cisco Architecture as well as knowing how to troubleshoot the network’s components.
- Understanding the QoS requirements and identifying the problems that can alter the video or voice quality.
- Solving issues with the IOS XE Media Resources of Cisco and Gateway.
Cisco 350-801 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Infrastructure and Design | 20% | - Describe the key design elements of the following: Sizing, Bandwidth, High availability, Disaster recovery, Dial plan, Security (certificates, SRTP, TLS) - Troubleshoot network components in a Cisco collaboration solution (DNS, NTP, CDP/LLDP, IP connectivity, Firewall traversal) - Describe the purpose of Edge devices in the Cisco Collaboration architecture (Expressway, CUBE) |
| Topic 2: Call Control | 25% | - Describe the Cisco Unified Communications Manager (CUCM) digit analysis process - Describe Mobile and Remote Access (MRA) - Implement toll fraud prevention on CUCM - Configure globalized call routing in CUCM (Route patterns, Translation patterns, Standard Local Route Group) |
| Topic 3: Cisco IOS XE Gateway and Media Resources | 15% | - Troubleshoot IOS XE dial plans and dial peer matching - Configure voice gateway elements (DTMF, Voice translation rules, Codec preference lists, VoIP and POTS dial peers) - Describe IOS XE media resources (Conferencing, MOH, Transcoding) |
| Topic 4: Protocols, Codecs, and Endpoints | 20% | - Configure and troubleshoot endpoint registration (On-premises, CUCM, Expressway) - Describe SIP interworking between CUCM and Cisco Expressway - Troubleshoot these elements of a SIP conversation (SDP, Offer/Answer model, DTMF, Early media) - Identify the appropriate codec for a given scenario (G.711, G.729, Opus) |
| Topic 5: Quality of Service (QoS) | 15% | - Describe the QoS requirements for these applications (Voice, Video, Data) - Describe the class models for providing QoS (DiffServ, IntServ) - Configure LLQ (class map, policy map, service policy) - Describe problems that can lead to poor voice and video quality (Jitter, Latency, Packet loss) |
| Topic 6: Collaboration Applications | 5% | - Configure Cisco Jabber (Switching modes, Deployment modes) - Configure Cisco Unity Connection (MWI, SIP integration) |








