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Salesforce Certified Sales Cloud Consultant Sample Questions:

1. The Cloud Kicks sales team travels frequently and often needs to convert leads while away from the home office.
What should a consultant recommend?

A) Install an AppExchange package to convert leads via the Salesforce mobile app.
B) Enable Conversions for the Salesforce mobile app In Lead Conversion settings.
C) Create a Global Action to convert leads via the Salesforce mobile app.

2. Universal Containers is growing its international business.
Domestic sales reps believe that the standard price book has too many records reflecting different currencies and country-specific product variations.
What should the consultant recommend to improve usability for sales reps?

A) Use custom price books for domestic and International customers.
B) Use separate product catalogs for domestic and international customers.
C) Update the product naming conventions to Include the currency In the product name.

3. Sales reps at Cloud Kicks are responsible for creating leads manually and uploading leads. The marketing department has noticed that some leads are missing important information.
Which functionality should the consultant apply to ensure that the main fields are populated?

A) Required fields
B) Screen flows
C) Path with key fields

4. Universal Containers (UC) has acquired another company that uses Sales Cloud and is migrating its legacy data, email alerts, and approval processes.
Which steps should the consultant perform to maintain data integrity?

A) Insert users and migrate email alerts and approval processes into UC's Sales Cloud org.
B) Use the Sales Cloud clone feature to migrate email alerts and approval processes into UC's Sales Cloud org.
C) Merge data from the existing Sales Cloud org into UC's Sales Cloud org, migrate email alerts, approval processes, and then users.

5. Cloud Kicks (CK) requires its sales associates to record all interactions with prospects within Salesforce.
Which sales metric should a sales manager at CK use to monitor and reinforce its sales strategy?

A) Activity Tracking
B) Event Monitor
C) Lead Status

Solutions: