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Nokia SDM_2002001030 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Operations & Maintenance | 15% | - Backup, restore and upgrade procedures - Performance optimization and troubleshooting - Monitoring, logging and fault management |
| Security & Compliance | 10% | - Access control and authentication - Data privacy and regulatory compliance |
| SDM Solution Overview | 20% | - Subscriber Data Management concepts - NSOP architecture and components - SDM deployment models and use cases |
| Network Planning & Design | 30% | - High availability and redundancy design - Interworking with core network elements - Capacity and dimensioning principles |
| Installation & Configuration | 25% | - Basic and advanced configuration settings - Database and storage configuration - NSOP software installation procedures |
Nokia SDM Certification - PS NSOP Sample Questions:
1. Which OSS Functions are mapped to Configuration Management?
A) Voucher Management, Resource Planning & Optimization, Resource Logistics & Resource Status Monitoring.
B) Workforce Management, Correlation & Root Cause Analysis, Resource Specification & Resource Performance Monitoring / Management.
C) Resource Provisioning / Configuration, Resource Activation, Resource Inventory Mgt & Resource Specification.
D) Resource Domain Management, Resource Planning & Optimization, Resource Logistics & Resource Status Monitoring.
2. What's the BEST way to ensure control of Operational Delivery scope?
A) Having regular internal meetings with all stakeholders.
B) By reading the PTA and the lessons learned from previous projects.
C) Ensure complete and clear scope statement at Gate 5.
D) Having regular meetings with customer and the CT F&C.
3. According to the Operation Model, which entity in the NSN organization can support in providing to the customer, information regarding local Network security protection regulation?
A) Information Technology.
B) Legal Intellectual Property Rights.
C) Human Resources.
D) Real Estate.
4. Three basic principles of the Operations Model are
A) - E2E responsibility per function (e.g. FM, CM, PM)
-Process Framework has to be used 1:1
-
SLA/OLA Framework has to be used 1:1
B) - Organizational setup is adaptable according to project scope
-Process Framework has to be used 1:1
-
SLA/OLA Framework has to be used 1:1
C) - E2E responsibility per function (e.g. FM, CM, PM)
-Visibility of ongoing service activities via centralized monitoring & controlling function
-Linkage between all functions of the Operations Model on working and management level
D) - Organizational setup has to be used 1:1
-Process Framework is adaptable according to project scope
-
SLA/OLA Framework has to be used 1:1
5. What BEST describes Network & Service Performance Assurance?
A) Performance of KPI commitment setting; Documentation & Data Integrity Analysis of network & service performance data including trend analysis; Reactive Optimisation (Based on Trouble Tickets - daily troubleshooting).
B) Work Order approval; Measurement definition and set-up of network and service SLA KPI's (Counters & Formulas) Analysis of network & service performance data including trend analysis; Reactive Optimisation (Based on Trouble Tickets - daily troubleshooting).
C) Performance of KPI commitment setting; measurement definition and set-up of network and service SLA KPI's (Counters & Formulas) Analysis of network & service performance data including trend analysis; Alarm Monitoring; Trouble Ticket reporting.
D) Performance of KPI commitment setting; measurement definition and set-up of network and service SLA KPI's (Counters & Formulas) Analysis of network & service performance data including trend analysis; Reactive Optimisation (Based on Trouble Tickets - daily troubleshooting).
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: D |








