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Huawei H19-321 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Solution Design and Proposal Development | - Developing service proposals and pricing considerations - Designing tailored service solutions |
| Proof of Concept (PoC) and Handover | - Planning and executing PoC activities - Transition from presales to delivery teams |
| Customer Needs Analysis | - Techniques for gathering and documenting customer requirements - Translating requirements into solution options |
| Huawei Service Portfolio and Solutions | - Mapping services to customer scenarios - Overview of Huawei enterprise service offerings |
| Presentation and Competitive Positioning | - Competitive analysis of service solutions - Delivering effective presentations and demonstrations |
| Presales Service Fundamentals | - Role and principles of presales services - Presales workflows and customer engagement basics |
Huawei HCS-Pre-Sale-Service Solution(Huawei Certified Pre-sales Specialist Service Solution) Sample Questions:
The quotation submitted when the PRM system places an order is.
- A. Huawei shipment price
- B. Cooperative unit quotation
- C. Total consignment shipment price
Correct Answer: C 🗳️
What aspects of customers need to be paid attention to in the maintenance sales process?
(Multiple choice)
- A. Network importance
- B. The level of attention paid to the service
- C. Budget of funds
- D. The degree of dependence on the vendor
Correct Answer: A,B,C,D 🗳️
Performance management service is a "platform + service" model, providing network and application performance management service solutions.
- A. True
- B. False
Correct Answer: A 🗳️
Which of the following are components of a typical Huawei storage service portfolio? (Multiple choice)
- A. Maintenance and support
- B. Hardware manufacturing
- C. Installation and deployment
- D. Data migration services
Correct Answer: A,C,D 🗳️
What are the following scenarios where WLAN Planning and Design Services must be sold?
(Multiple choice)
- A. Railcar-ground communication project
- B. Wireless city, safe city
- C. High-density scenes (venues, exhibitions, etc.).
- D. The number of APs is more than 300
Correct Answer: A,B,C,D 🗳️








