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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Lead and Opportunity Management | 8%-12% | - Lead distribution and qualification - Revenue scheduling and sales stages - Opportunity creation and buying center |
| Product and Pricing | 8%-12% | - Internal and external pricing determination - Trigger pricing in sales documents - Pricing components configuration |
| User Management | 8%-12% | - User creation and maintenance - Access control management - Business roles and access rights |
| Sales Planning and Forecasting | <8% | - Sales target dimension setup - Forecast creation and submission |
| Data Migration and Integration | >12% | - Data migration templates and workbench - Troubleshooting migration issues - Pre-packaged integration scenarios |
| Account and Contact Management | <8% | - Contact data maintenance - Account groups and relationships |
| Workflow and Notifications | <8% | - Notification process setup - Workflow conditions and actions |
| Reporting and Analytics | 8%-12% | - Interactive dashboards - Excel integration with reports - Custom report components |
| Territory Management | <8% | - Territory determination rules - Territory hierarchy setup |
| Implementation Basics and Fine Tuning | 8%-12% | - Tailoring standard settings - Fine-tuning timeline and dependencies - Configuration and administration tasks |
| Personalization and Extensibility | <8% | - Custom business objects - Mashups and custom fields |
| Visit Planning and Execution | <8% | - Visit surveys and follow-up tasks - Activity planning and scheduling |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
You need to change the settings for the lead aging notification. What do you have to do?
Please choose the correct answer.
Response:
- A. Use the business configuration work center to modify the number of days of the notification expiration.
- B. Use the Administrator work center to set up priorities for the notification.
- C. Use the Application and User Management work center to assign users to the notification.
- D. Use the Sales work center to trigger the time of the notification.
Correct Answer: A 🗳️
To which of the following are hotfixes applied?
Please choose the correct answer.
Response:
- A. To an individual customer tenant only
- B. To a set of tenants
- C. To test tenants only
- D. To production tenants only
Correct Answer: B 🗳️
Restriction rules can be assigned to work center views within a business role if they're based on which of the following authorization elements?
Please choose the correct answer.
Response:
- A. Access Context
- B. Access Restriction
- C. Access Rights
- D. Access Control
Correct Answer: A 🗳️
Which business partner type is created in a Business-to-Customer scenario in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:
- A. Contact person
- B. Individual customer
- C. Partner
- D. Account
Correct Answer: B 🗳️
You integrated Microsoft Outlook with SAP Hybris Cloud for Customer. Which of the following activities can you perform after the integration?
There are 2 correct answers to this question.
Response:
- A. Create opportunities
- B. Synchronize and exchange appointments
- C. Synchronize and exchange leads
- D. Create and access contacts
Correct Answer: B,D 🗳️
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