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Avaya 61451T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Administration Tasks | 25-30% | - System management using SAT/CLI - Feature activation and management - Hunt groups and call center configuration - Security administration - User and extension administration |
| Avaya Aura Communication Manager Architecture | 15-20% | - System components and architecture - Communication Manager messaging - System redundancy and failover - Feature Server functionality |
| Installation and Configuration | 20-25% | - Initial system configuration - Network settings and connectivity - Hardware requirements and installation - Licensing setup |
| Troubleshooting and Maintenance | 15-20% | - Backup and recovery procedures - Common issue resolution - Log analysis and debugging - System monitoring |
| Integration and Advanced Features | 10-15% | - Migration considerations - SIP integration basics - Unified Communications features |
Avaya Administering Avaya Aura Communication Manager Specialized Sample Questions:
1. How is the Facility Restriction Level (FRL) feature implemented in Communication Manager?
(Choose Two)
A) By assigning levels to specific devices
B) Through user profiles
C) As part of the security settings in the system manager
D) On a trunk-by-trunk basis
2. In what ways does Alternate Route Selection (ARS) work to improve communication efficiency?
(Choose Three)
A) It reduces costs by choosing cheaper routes.
B) It increases security by frequently changing routes.
C) It minimizes the need for manual intervention in routing decisions.
D) It ensures business continuity by providing backup routes.
E) It improves call quality by selecting the best available network.
3. How do Basic Hunt Groups operate within Communication Manager to improve call handling?
A) By allowing all calls to be picked up by the first available agent
B) By encrypting the call data within the group
C) By locking stations that are not actively participating in call handling
D) By ensuring that calls are never missed, as they are distributed among group members
4. What advantage does using Avaya Aura Media Server for announcements provide?
A) It allows for dynamic content updates in real-time.
B) It offers a backup system for data loss prevention.
C) It supports multilingual playback options.
D) It restricts the announcement to specific geographic locations.
5. What are the functions of Feature Access Codes (FAC) within Communication Manager?
(Choose Two)
A) To enable quick dialing of frequently called numbers
B) To initiate services such as call forwarding or conferencing
C) To configure and activate system features
D) To restrict access to certain network areas
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: A,C,D | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: B,C |








