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Avaya 46150T Exam Syllabus Topics:

Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:

1. Which of the following customer concerns would be most closely associated with the perspective of a CEO or business owner? (Select two.)

A) Add secure mobility features
B) Grow my business
C) Meet the UC needs of road warrior employees
D) Increase profitability
E) Improve the customer experience

2. Your customer is looking to add a contact center solution to their IP Office TM base, but describes customer interactions which would benefit by more advanced features, such as live monitoring and quality management.
What offers could you suggest connecting to implement both simple inbound voice call routing and enterprise-grade features? (Select two.)

A) Avaya IX TM Meetings
B) Avaya Contact Center Select
C) Avaya IX TM Workforce Engagement Select
D) Avaya IX TM Contact Center
E) Avaya IX TM Spaces

3. Which of the following customer concerns are related to meeting the needs of a mobile workforce? (Select two.)

A) Driving efficiencies
B) Work from anywhere
C) Simplifying management
D) Bring Your Own Device (BYOD)
E) Customer Satisfaction

4. What is the most relevant reason that IP Office Support Services (IPOSS) should be proposed as an element of an Avaya IP Office TM solution?

A) IPOSS is sold only through authorized Avaya partners.
B) IPOSS includes 24x7 support.
C) IPOSS remote diagnostics use Avaya SAL or SSL/VPN secure connections.
D) IPOSS can be sold under wholesale and co-delivery models.
E) IPOSS is required with every IP Office solution.

Solutions: