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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IT Management Fundamentals | - IT organizational structures and roles - IT governance principles |
| Topic 2: Information Security and Risk Management | - Security policies and compliance - Risk assessment fundamentals |
| Topic 3: Project and Service Management | - IT service management concepts (e.g., ITIL basics) - Project lifecycle and methodologies (e.g., Waterfall, Agile) |
| Topic 4: IT Financial and Strategic Management | - IT budgeting and cost management - Alignment of IT strategy with business goals |
| Topic 5: Systems and Infrastructure Management | - Operations and maintenance management - Infrastructure components and lifecycle |
WGU Information Technology Management QGC1 Sample Questions:
What is a primary purpose of the analysis phase in the systems development life cycle (SDLC)?
- A. To define the business, user, and system requirements
- B. To validate the system, functionality, and user interface
- C. To optimize the system for performance
- D. To structure how components will interact
Correct Answer: A 🗳️
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Which term is used to describe the business needs, justification, requirements, and boundaries of a project?
- A. Project plan
- B. Project milestone
- C. Project scope
- D. Project management
Correct Answer: C 🗳️
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Which system supports front-line retail teams in real-time decision-making by updating sales and inventory information as activity occurs?
- A. Decision support system
- B. Management information system
- C. Customer relationship management system
- D. Online transaction processing system
Correct Answer: D 🗳️
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What is a preliminary concern when moving disaster recovery operations to the cloud?
- A. Regulatory challenges in some regions
- B. Backup processes are interrupted
- C. Multiple delays in data access during outages
- D. Limited visibility into system performance
Correct Answer: A 🗳️
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Which IT approach to development and infrastructure focuses on automating and pushing quality code faster?
- A. Bimodal IT
- B. DevOps
- C. Business architecture
- D. theory of reciprocity
Correct Answer: B 🗳️
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