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ServiceNow CIS-TPRM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Third-Party Portal and Collaboration | 18% | - Portal configuration, branding, and navigation - Communication and notification setup - Access management and permissions - Request management: questionnaires, documents, evidence |
| Topic 2: Reporting, Integration, and Compliance | 6% | - Compliance frameworks and regulatory alignment - Dashboards, reports, and analytics - Integration with GRC and other ServiceNow applications |
| Topic 3: Assessment Configuration and Management | 33% | - Assessment types: internal, external, due diligence - Assessment lifecycle, scheduling, and generation - Inherent Risk Questionnaire (IRQ) configuration - Scoring calculations and risk rating determination - Questionnaire templates and scales setup |
| Topic 4: Process Automation and Workflows | 19% | - Task assignment and tracking - Workflow design and customization - Issue and action item management - Approval processes and escalation rules |
| Topic 5: TPRM Application Overview and Core Configuration | 24% | - Third-party record management and hierarchy - Risk intelligence and integration configuration - Application architecture and key components - Contacts and engagement setup - Risk domains, criteria, and scoring rules |
ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:
1. What is the main advantage of integrating Third-Party Risk Management with other ServiceNow applications through the portal?
Response:
A) It reduces the need for external audits
B) It simplifies user access by consolidating login credentials
C) It automates the process of third-party onboarding
D) It provides a unified platform for managing all aspects of risk, compliance, and vendor relationships
2. What is the primary objective of conducting due diligence requests during the third-party risk assessment process?
Response:
A) To establish a legal framework for third-party relationships
B) To finalize contract terms with third parties
C) To collect and evaluate critical information about third-party risks before engagement
D) To reduce the overall cost of third-party services
3. What is a critical outcome of properly configuring Third-party Security Scoring?
Response:
A) Improved negotiation leverage with vendors
B) Enhanced transparency in vendor selection processes
C) Simplified compliance reporting
D) Increased vendor satisfaction
4. In the context of ServiceNow GRC, what does the Unified Compliance Framework (UCF) primarily offer?
Response:
A) A centralized repository of compliance documents and templates
B) A mapping of controls across different compliance frameworks
C) A set of decorative themes for the user interface
D) Integration with external email services
5. Why is it important to update Third-party Portfolio Configuration regularly?
Response:
A) To meet compliance requirements
B) To reduce the number of third parties involved
C) To reflect changes in the organizational hierarchy
D) To account for shifts in third-party risk profiles
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: D |








