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Avaya 72201T Exam Syllabus Topics:

Avaya Aura Core Components Support Sample Questions:

1. How can you view the entire contents of the current Avaya Aura@ Communication Manager (CM) call processing log file?

A) by using the CM SAT to enter the list callp log all commands
B) by using the Linux cd to /var/log/Avaya and cat ecs.log commands
C) by using the CM SAT to enter the display callproc log all command
D) by using the Linux cd to /var/log/esc and ls -l commands to find current <log filename>; cat <log file name>
E) by using the Linux cd to /var/log/Avaya and cat callproc.log commands

2. Avaya currently provides Avaya Diagnostic Methodology for partners to raise trouble tickets and receive assistance.
Which three documents does Avaya expect customers/partners to have filled out before contacting support? (Choose three.)

A) Problem Clarification
B) Cause
C) Details/Findings
D) Knowledge Management
E) Problem Statement

3. Which additional area may require trouble-shooting for a remote worker connected to a public network, over an office worker connected to the corporate private network?

A) System Manager SIP User Communication Profile (remote worker settings)
B) Media Server (AAMS) Public Network settings
C) Session Border Controller configuration
D) System Parameters ip options in Communication Manager

4. In an Avaya Aura environment, which protocol is primarily used for the signaling of VoIP communications?

A) SCCP
B) SIP
C) MGCP
D) H.323

5. When comparing two Remote Worker SIP clients, one is an Avaya Communicator soft client and the other is a 96X1SIP hardphone, which statement is true?

A) Avaya Communicator registers with SM via SBCE whereas the 96X1 telephone registers with CM via SBCE.
B) The Avaya Communicator receives its SIP Controller List via 46xxsettings.txt file download, whereas the 96x1 receives its SIP Controller List by PPM download.
C) If required, Avaya Communicator and 96X1 clients will automatically upgrade themselves from software stored on the SBCE.
D) Both Avaya Communicator and 96X1SIP clients register with SM via SBCE and receive their SIP Controller List by PPM download.

Solutions: